We provide a comprehensive suite of services using our world-class infrastructure, knowledge and processes including:
- Server & Desktop Management
- 24/7 Help Desk
- On-site support and emergency response
- IT Projects / Technology Planning
We understand that today’s businesses need a combination of flexibility and specialized services. Our expert team of engineers can provide all levels of support, from assisting with ongoing IT projects to serving as your dedicated help desk or on-site staff. We offer a depth of knowledge and experience and will create a customized solution that is right for your company.
With Tech-1 Managed IT Services, we are committed to provide your business with:
Improved Productivity: Your staff will no longer need to spend time on PC maintenance and troubleshooting, thereby effectively returning precious time to your organization and allowing employees to focus on core business needs.
Access to Professional IT Staff: Your business will receive full access to professional support, goal-oriented solutions, and continuous downtime-preventing maintenance. Our expert engineers are available 24/7, and ready to help with any issues you might have. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it.
Savings of Time and Money: Because information systems are at the heart of your daily business operations, intermittent system downtime can cost a significant amount each year. Many of the problems that cause downtime can be prevented by regular monitoring and systems maintenance. When problems do occur, our Help Desk team is right there to address them.